Written by
Theo Garrison Appliance Care EditorPublished October 27, 2026
VERIFIED
Error code24
ApplianceRefrigerator
Ice tray sensor issue
Code 24 is the refrigerator saying its ice tray sensor has an issue. It speaks in alarm beeps you can count or in LEDs that flash in a binary pattern, never in text.
Where this applies
Indoor integrated refrigerators from DCS, ActiveSmart, RS/RF series.
Handling code 24
Use the alarm mute button, which quiets an ActiveSmart refrigerator.
Call (415) 969-2271 from San Francisco or the wider Bay Area, and look at DCS refrigerator repair first if you like. Keep the code, the model number and the mute-button result at hand.
Model compatibility: DCS reuses codes across series and model years, so 24 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
An ice tray sensor issue, reported by counted alarm beeps or binary LED flashes.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your DCS appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Dual-tap, left-hinge 24-inch outdoor beer dispenser from the DCS outdoor refrigeration line. Repair help for pouring, cooling and door problems around the…
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