Written by
Theo Garrison Appliance Care EditorPublished October 27, 2026
VERIFIED
Error codeHi
ApplianceRefrigerator
What Hi indicates
A DCS RF24RE3 or RF24LE3 outdoor refrigerator displays Hi once its compartment has stayed 10 degrees or more over the set point for longer than an hour. Alongside the display, a tone repeats each second and the Alarm LED at the top left glows. The manual says this goes on until the condition is corrected.
Conditions it names
Start-up, before the interior has settled to set point.
A door left open for a long stretch, such as while cleaning.
High usage.
Loading with warm product.
Owner steps
Silence the tone with any key.
Deal with the cause. Muting is not a cure: the code keeps flashing and the alarm sounds for 20 seconds every 60 minutes.
An outdoor unit in San Francisco or the Bay Area that keeps returning to Hi can be discussed at (415) 969-2271, and DCS refrigerator repair is online. Bring the model number and a note of what was loaded or changed lately.
Model compatibility: DCS reuses codes across series and model years, so Hi may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Hi is a high temperature alarm: the compartment is 10 degrees or more above set point for over 1 hour.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your DCS appliance?
Book a specialist visit for a clear estimate and approval before any repair.
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